Returns & Exchanges
At Common Era, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include any promotional materials or dust bags that were provided.
- 3.Print and Attach Label
Download and print the prepaid shipping label generated by our portal and affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Drop your package at any authorized courier location; you will receive a confirmation email once your refund has been processed, typically within 5-7 business days.